This video illustrates a conversation that took place on ExchangesConnect (http://connect.state.gov), an international community managed by the U.S. Department of State. Add your voice to this conversation & more like it: http://connect.state.gov/forum/topics/what-is-culture
This chart, in conjunction with the Assertive vs. Passive vs. Aggressive Worksheet, helps students to identify their communication style and to teaches them about appropriate ways of handling conflict. Great tool for individual or group sessions.