Internal Communications
Improve your internal communications within your organisation with these internal communications ideas for effective internal communications strategy, tips to come up with an internal communications plan, learn about the different internal communication channels you can use (including some fun ideas for internal newsletters!), and other internal communications tools & resources to help you effectively communicate within your team, boost employee engagement & promote high performing teams!
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How To Use Communication To Inspire Behaviour Change with Samara Kitchener
Can communication actually inspire behaviour change? 🤔👇🏽 If you’ve ever led or supported a change initiative, I bet, like me, you’ve seen many stale communication strategies that just don’t seem to be hitting the mark when it comes to behaviour change. Perhaps you’re even responsible for delivering an organisational change program right now. You might have a sense that a great communication campaign could help - but don’t know how to bring it to life. I've got you. My guest on The New Way podcast today is the fabulous Samara Kitchener, a multi-award-winning strategic communications specialist and founder of House of Kitch - a communication agency that specialises in imaginative communications to inspire behaviour change on things that matter. We talk about how communic
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9 Internal Communication Ideas
Want to expand your internal communication channels beyond simply email to really get traction on your initiative? Consider incorporating: :: Digital displays :: Learning labs :: Your organisation's Intranet homepage :: Your organisation's collaboration platform :: All hands meeting :: Posters and/or decals :: Infographics :: Feedback channels :: Professionally designed newsletter (yes it's in the inbox, but great newsletters can have significantly higher perceived value than simple email) Great internal comms comes down to the right strategy, selecting the right mix of tactics depending on your goals and context, and solid execution. Follow EVER Change & Communication for more tips & inspiration.
Train the leadership team in how to tell the story - Dr Kate Byrne
One of THE MOST IMPACTFUL things you can do when leading your organisation through transformational change is to train the leadership team in how to tell the story (aka the strategic narrative). This is a CRITICAL element to the success of your change initiative or reform agenda. It helps to get your employees engaged and taking ownership. Don't have a story or strategic narrative for the change you want to bring to life? Click through to learn my 4 top tips on creating your story narrative!
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3 ways your internal communications isn't hitting the mark
I'm convinced that your culture will only ever be as good as the flow of communication inside your organisation. That's why the internal communication function is so bloody important. But instead of recognising it as part of the leadership infrastructure, many organisations still seem to think that randomly sending all staff emails is good enough when it comes to fulfilling internal communication. It's probably not. Here are 3 ways your internal communications isn't hitting the mark: 1. It's just not fun Injecting some fun into your internal communication activities is one of the best ways to drive employee engagement and adoption. 2. It's silo city Great internal communications should help employees feel as though they are all part of the same team, driving towards the same goa
Need Employees To Take Action? Use This Sure-Fire Formula
The hard truth is that if your internal communications aren’t landing with employees, nothing else is landing either, but what do you do to change things around so that your employees are inspired to take action? I’m sharing a simple, sure-fire model with you that will make your life so much easier. This tool is something you’ll be able to apply over & over throughout your career, and it’s proven to make a significant positive impact when it comes to encouraging folks to take action.
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Engaging Your People with Connective Communication with Sharon Pakir
Are you actually connecting with your most important stakeholders? 🤷🏻♀️👇🏽 Look, no pressure but as the change leader (or a member of the change team) the way you personally communicate can make or break the success of the whole change program... That's why my guest on the podcast today is Sharon Pakir. Sharon is a leadership coach and mentor who helps leaders become more powerful through her online workshops and corporate leadership programs. In this episode, you'll learn how to engage your stakeholders through connective communication. To put it simply, connective communication is communication that makes people feel so good that they do good. Sharon breaks down exactly how to apply it so that we can all start connecting with our teams and stakeholders better. You’ll discov
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6 Surprising Workplace Stats
What do these stats all have in common? ✨65% of employees are not engaged at work (Source: Gallup) ✨72% of employees don't have a clear understanding of the company's strategy (Source: IBM) ✨In organisations with connected employees productivity improves by 20-25% (Source: McKinsey) ✨85% of employees say they’re most motivated when the leadership team regularly update them on company news (Source: Trade Press Services) ✨When employees reported being extremely satisfied with communications about the company’s response to coronavirus this year, 96% of them believed that their employer really puts their safety first. When communication was poor, only 30% of them believed that this is the case (Source: Perceptyx) ✨74% of employees say they’d put more effort int
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5 Best Practices To Include In Your Internal Communication Strategy
How many of these does your organisation's internal comms strategy already include? 🤔 ✨ Get clear on what success looks like -> Great internal communications can help improve employee engagement and wellbeing, organisational performance and build reputation from the inside out... BUT you'll never be able to take full advantage of the power of internal comms without a clear, agreed, specific and measurable vision of what success looks like. ✨ Include metrics -> What gets measured improves. It's as simple as that. ✨ Include channels to capture employee voice -> Without channels specifically designed to capture employee ideas and feedback, your company is missing out on a gold mine of important suggestions, insights and criticisms that could significantly improve organisational perf
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Did you know...
Most people are surprised to discover that studies show only 13% of employees participate in their intranet daily, and 31% NEVER engage with their company intranet 😬(Source: Prescient Digital Media). This is just one reason why effective change communication strategies in organisations should never rely on a single communication channel 🙅🏻♀️ Using a smart, integrated, multi-channel approach to communications is the best way to make sure your message lands. Follow EVER Change & Communication for more tips & inspiration!
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Do you need to step up your internal communications?
Forget that lame all staff email penned by folks without any communications expertise, the future of corporate communications will be more targeted, interactive, effective, and informative ✍🏼💡 It has to be. These times demand it 👍🏻 Senior leaders know that internal communications significantly help shape and improve culture, breaks down silos, helps all staff make better decisions, and makes it easier to build an engaged, high performing workforce—a value worth $$ billions to our economy! So it's definitely worth making an effort with your internal communications! Reach out to EVER Change & Communication to learn how to make this happen!
The greatest danger in times of turbulence
The craziness of 2020 has highlighted the importance and changing role of internal communications for organisations ✨ For high performing organisations, it's no longer a nice to have, but instead, internal communications has (rightly!) become part of the core leadership infrastructure. It's an exciting time, and one that demands your internal communications function is future-focused, optimised and consistently up-levelling.
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4 Internal Communication Mistakes You Might Be Making
Some of the most common mistakes I see in internal communications these days: 1. Too complicated If you'd like your communications to make an impact you've gotta keep things simple. I like to keep to the rule of 1 memo = 1 message, stay on point, be relatable, use bullet points and short sentences. Always aim for year 7 level comprehension. 2. Bombarding inboxes Stop smashing your employees' inboxes. There's a huge range of other communication channels out there beyond email that you can use to capture the attention of, and engage, employees. :: The myth of trickle-down communication While this can be a great complementary tactic for certain campaigns, simply relying on managers to pass information along to team members is unlikely to get you the results you're hoping for.
Productivity increases up to 25% in organisations with connected staff
Research proves that productivity increases up to 25% in organisations with connected staff (Source: McKinsey). That's huge! And that's why you may need to rethink your internal communication strategy. In fact, there's a huge opportunity for employers to take advantage of the impact of a great internal communication strategy. You probably already have fantastic processes in place to communicate with your clients and partners, but to take your business to the next level you need to apply the same level of care and attention to your internal communications. If you already have one in place, the first step is to audit your existing internal communication strategy. Think about where you're at now, where you'd like to take things, how quickly you'd like to get there, and what it's go
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Are your internal communication methods outdated?
One of the biggest mistakes I see many organisations make when it comes to their internal communications is sticking with outdated communication methods while at the same time being dissatisfied with employee engagement. If you've ever said, "but we sent an all-staff email - why aren't people doing what they are supposed to?" I'm talking to you. Anyone with experience working in an office role knows how easy it is for an email to get missed amongst the constant flood of correspondence. Similarly, it's easy to disregard or put off until tomorrow boring paperwork, or ANYTHING too 'corporate speak'. Old school methods of communication alone can't meet the demands of contemporary workplaces. Especially ones that are made up of remote or hybrid, geographically dispersed teams. Of cour