Working with BG Group, we developed this ITIL view of how requests are handled. The three types of inquiries include information requests, service requests, and incidents. All require different steps though ultimately contribute to a knowledge base that helps the IT group more efficiently assess and solve needs in the future.

Working with BG Group, we developed this ITIL view of how requests are handled. The three types of inquiries include information requests, service requests, and incidents. All require different steps though ultimately contribute to a knowledge base that helps the IT group more efficiently assess and solve needs in the future.

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

The BG Group is a major player in liquefied natural gas, and if the deal is completed, the sale would be a rare bright spot for energy deal makers, as oil and gas companies have largely hunkered down while petroleum prices have plunged.

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

The BG Group is a major player in liquefied natural gas, and if the deal is completed, the sale would be a rare bright spot for energy deal makers, as oil and gas companies have largely hunkered down while petroleum prices have plunged.

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion

Royal Dutch Shell to Buy BG Group for Nearly $70 Billion - NYTimes.com

Ten Elite Schools Where Middle-Class Kids Don't Pay Tuition - Bloomberg Business

Ten Elite Schools Where Middle-Class Kids Don't Pay Tuition

Ten Elite Schools Where Middle-Class Kids Don't Pay Tuition - Bloomberg Business

Royal Dutch Shell Buys BG Group for 70B

Royal Dutch Shell to buy BG Group in £47bn deal

BG Group Place in downtown Houston I Hine's international real estate firm

Downtown tower gets exclusive environmental rating

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