If you're making changes in your business, whether it be to the processes themselves or to the IT systems, it's a good idea to think about mapping out the processes so that you don't miss any of the impacts of the change you are making. #projectmanagement

If you're making changes in your business, whether it be to the processes themselves or to the IT systems, it's a good idea to think about mapping out the processes so that you don't miss any of the impacts of the change you are making. #projectmanagement

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Design Thinking 101 - https://www.nngroup.com/articles/design-thinking/?utm_source=Alertbox&utm_campaign=7cc7301b77-Design_Thinking_Journey_Maps_08_01_2016&utm_medium=email&utm_term=0_7f29a2b335-7cc7301b77-40179621

Design Thinking 101 - https://www.nngroup.com/articles/design-thinking/?utm_source=Alertbox&utm_campaign=7cc7301b77-Design_Thinking_Journey_Maps_08_01_2016&utm_medium=email&utm_term=0_7f29a2b335-7cc7301b77-40179621

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Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

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We all want to be a part of compelling creative projects—projects that solve business problems and engage users through meaningful and valuable experiences. However, given tight budgets and timelines it's challenging to create genuinely innovative design, identify gaps in the process, and consider the variety of factors for effective user experience.

We all want to be a part of compelling creative projects—projects that solve business problems and engage users through meaningful and valuable experiences. However, given tight budgets and timelines it's challenging to create genuinely innovative design, identify gaps in the process, and consider the variety of factors for effective user experience.

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Integrate pain points documentation with customer experience map. Might work per division, but has to differ per process and definitely couldn't cover whole department.

Integrate pain points documentation with customer experience map. Might work per division, but has to differ per process and definitely couldn't cover whole department.

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Make all of your new clients feel welcome and get them up to speed fast! This client intake #infographic walks you through the onboarding process from start to finish.

Make all of your new clients feel welcome and get them up to speed fast! This client intake #infographic walks you through the onboarding process from start to finish.

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Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075                                                                                                                                                     More

Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075 More

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