Managers typically use a one-size-fits-all approach when trying to influence their bosses and colleagues. New research shows that’s a mistake. Persuasion works best when it’s tailored to five distinct decision-making styles.
HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman) by Harvard Business Review. $17.70. Publisher: Harvard Business Review Press (February 7, 2011). Series - HBR's 10 Must Reads. Publication: February 7, 2011