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Originally from Lisbon, Portugal, Mrs. O is now permanently based in the beautiful English countryside, near Henley-on-Thames, in the UK. With a degree in Business Studies and a Henley Business School MBA, Ana Silva O’Reilly developed her career in strategic marketing management as Marketing Director for Portugal, Spain and Turkey with global commercial real estate …

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THE DISCIPLINE OF KNOWLEDGE MANAGEMENT:Lessons from the KM Strategies of Professional Services Firms

THE DISCIPLINE OF KNOWLEDGE MANAGEMENT:Lessons from the KM Strategies of Professional Services Firms A thesis submitted in partial fulfillment for the degree of Doctor of Business Administration Henley Business School, Henley on Thames, UK by Kenneth A. Grant