Social CRM is traditional Customer Relationship Management evolved. The addition of social media has taken PR, customer service, and customer experience to the next level. Businesses must heed the new dynamic when it comes to Social CRM; the customer is at the center of the relationship and engaging with your business through many different channels.

Social CRM is traditional Customer Relationship Management evolved. The addition of social media has taken PR, customer service, and customer experience to the next level. Businesses must heed the new dynamic when it comes to Social CRM; the customer is at the center of the relationship and engaging with your business through many different channels.

Social Capital and Education Dr Katy Vigurs Staffordshire University “Relationships Matter”: Phenomenon of Bridging Social Capital   What do we mean when. http://slidehot.com/resources/spred-social-capital_110515.54588/

Social Capital and Education Dr Katy Vigurs Staffordshire University “Relationships Matter”: Phenomenon of Bridging Social Capital What do we mean when. http://slidehot.com/resources/spred-social-capital_110515.54588/

Diagram of Stigma Effects of Reentry  ||  FROM PRISON TO HOME: THE EFFECT OF INCARCERATION AND REENTRY ON CHILDREN, FAMILIES, AND COMMUNITIES  INCARCERATION, REENTRY, AND SOCIAL CAPITAL: SOCIAL NETWORKS IN THE BALANCE  By: Dina R. Rose John Jay College of Criminal Justice  Todd R. Clear John Jay College of Criminal Justice  December 2001

Diagram of Stigma Effects of Reentry || FROM PRISON TO HOME: THE EFFECT OF INCARCERATION AND REENTRY ON CHILDREN, FAMILIES, AND COMMUNITIES INCARCERATION, REENTRY, AND SOCIAL CAPITAL: SOCIAL NETWORKS IN THE BALANCE By: Dina R. Rose John Jay College of Criminal Justice Todd R. Clear John Jay College of Criminal Justice December 2001

Social Capital - The Pillars of Influence and How to Activate Cause and Effect (from Altimeter)

Social Capital - The Pillars of Influence and How to Activate Cause and Effect (from Altimeter)

Digital Influence: Social Capital, Social Currency and Personal Branding by Brian Solis via slideshare

Digital Influence: Social Capital, Social Currency and Personal Branding by Brian Solis via slideshare

Social capital has its value. Whether it’s purely perception or designed for lead generation, the size of your audience matters now.

Social capital has its value. Whether it’s purely perception or designed for lead generation, the size of your audience matters now.

Klout and PeerIndex Don’t Measure Influence. Brian Solis Explains What They Actually Do via TechCrunch.com

Klout and PeerIndex Don’t Measure Influence. Brian Solis Explains What They Actually Do

Klout and PeerIndex Don’t Measure Influence. Brian Solis Explains What They Actually Do via TechCrunch.com

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