Eine Runde Sache – Mobile UI . Design Blog . Great White Ark . Social Media, Online, Internet Marketing Agentur, München Deutschland

Eine Runde Sache – Mobile UI . Design Blog . Great White Ark . Social Media, Online, Internet Marketing Agentur, München Deutschland

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

In this paper, we address the topic of user-centered design (UCD) for cartography, GIScience, and visual analytics. Interactive maps are ubiquitous in modern society, yet they often fail to “work” as they could or should. UCD describes the process of ensuring interface success—map-based or otherwise—by gathering input and feedback from target users throughout the design and development of the interface. We contribute to the expanding literature on UCD for interactive maps in two ways. First…

In this paper, we address the topic of user-centered design (UCD) for cartography, GIScience, and visual analytics. Interactive maps are ubiquitous in modern society, yet they often fail to “work” as they could or should. UCD describes the process of ensuring interface success—map-based or otherwise—by gathering input and feedback from target users throughout the design and development of the interface. We contribute to the expanding literature on UCD for interactive maps in two ways. First…

Service Map. What is the user's journey through the service? And how does the service support it?    http://www.jbasil.com/withinreach/#    http://www.jbasil.com/withinreach/pdf/System-Flow.pdf

Service Map. What is the user's journey through the service? And how does the service support it? http://www.jbasil.com/withinreach/# http://www.jbasil.com/withinreach/pdf/System-Flow.pdf

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075                                                                                                                                                     More

For those into service design: Data and Viz: with a design thinking approach

Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075 More

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