Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com - systems thinking

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Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

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Wicked problem - Wikipedia

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

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Systemic thinking explained through sketching the process of making toast. A great TED talk to watch to understand the basics of design thinking.

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Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people…

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Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Forbes profiles Salman Khan: "Khan Academy Approach Poised to Solve a "Wicked Problem" in Healthcare"

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