Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step.

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step.

Four Windows into the Wicked Problem of ME/CFS | Solve ME/CFS Initiative

Four Windows into the Wicked Problem of ME/CFS | Solve ME/CFS Initiative

Systemic thinking explained through sketching the process of making toast. A great TED talk to watch to understand the basics of design thinking.

Systemic thinking explained through sketching the process of making toast. A great TED talk to watch to understand the basics of design thinking.

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Exploring wicked problems with design methods.

Exploring wicked problems with design methods.

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