Client experience

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Service Based Business Branding, Service Based Business Marketing, Client Experience Tips, Luxury Client Experience, Client Onboarding Packet, Client Experience Quotes, Client Servicing, Customer Service Ideas, Client Welcome Packet

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??), landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable), making the ones you DO find happy (so much so that you find yourself delivering WAY more than you originally agreed to)... And maybe you’ve convinced yourself that this is just how life has to be if you’re going…

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Client Onboarding, Publish A Book, Ads Video, Search Ads, Onboarding Process, Ads Campaign, Client Management, Creative Business Owner, Display Ads

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

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Client Office, Luxury Service, Luxury Experience, Luxury Client Gifts, Luxury Client Experience, Client Workflow, Luxury Brand Management, Accepting New Clients, Luxury Brand

When done right, your client experience should be designed to be strategic and help you sell your services. The process I talk about day in and day out is a strategic client experience process for interior designers and wedding planners who want their clients to enjoy a luxury experience.

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The way we serve our clients creates an overall experience for them, AND it makes your life easier! Plus, a memorable client experience creates a positive association that makes it easy for your clients to go sing your praises to everyone they know. But a legendary client experience can't happen overnight—it takes intentionality to elevate your processes and systems to royalty status. On the blog, I’m sharing 3 steps you can take TODAY to elevate your client experience! | b is for bonnie design Madison Miller, Strategy Meeting, Sales Consultant, Value Quotes, Social Media Consultant, Alternative Lifestyle, Client Experience, Design Strategy, Business Inspiration

The way we serve our clients creates an overall experience for them, AND it makes your life easier! Plus, a memorable client experience creates a positive association that makes it easy for your clients to go sing your praises to everyone they know. But a legendary client experience can't happen overnight—it takes intentionality to elevate your processes and systems to royalty status. On the blog, I’m sharing 3 steps you can take TODAY to elevate your client experience! | b is for bonnie…

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Onboarding Checklist, Copywriting Portfolio, Client Onboarding, Website Copy, Also Me, Services Page, Onboarding Process, Client Management, Find Clients

What happens when you've written your website, you've written your work with me or a services page and somebody reaches out and you get a bite on the line to work with you? Ah, what next? Well, if that is you and you've ever wondered that before, voila. Today, I'm taking you behind the scenes

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Feb 25, 2023 - There’s a distinct difference when marketing and selling premium goods vs. mass market goods. Coming from the corporate world of luxury goods this has always been at the top of my mind.  Now as a coach and agency owner, most of my clients would identify themselves as a premium or luxury brand. BUT what does […] Luxury Brand Aesthetic, Luxury Service, Brand Aesthetic, Luxury Services, Luxury Marketing, Interior Design Business, Client Experience, Mass Market, Lifestyle Design

Feb 25, 2023 - There’s a distinct difference when marketing and selling premium goods vs. mass market goods. Coming from the corporate world of luxury goods this has always been at the top of my mind. Now as a coach and agency owner, most of my clients would identify themselves as a premium or luxury brand. BUT what does […]

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