Organisational Transformation refers to any intervention directed toward creating a new vision for an organisation and changing its beliefs, purpose, and mission. Recently, The World Bank, has undertaken in a massive structural overhaul where new goals have been set to reduce world poverty by 2030 and boost the income of the poorest 40%. #iopsychbutler
After taking the toxic workplace quiz, I found that I was one of the fortunate few to work in a civil workplace environment! However, many people are not so fortunate.. Uncivil workplace environments are associated with many negative consequences, and could even kill you by increasing your risk of cardiovascular disease, cancer, diabetes and ulcers! Take the quiz to find out how your workplace compares. #iopsychbutler
A study by Brotheridge & Grandey (2002) found that emotional dissonance at work was a predictor of emotional exhaustion. This occurs when an individual feels differently from the emotion they express, e.g., as a flight attendant would often display. This surface acting also leads to depersonalisation, where customers are more likely to be treated as objects.
Triandis (1990) suggested that less stress is perceived among collectivists due to some cultural factors, such as social support. Collectivists’ emphasis on social relationships leads to strong social support systems (family, friends, tribe), which serve as buffers to help individuals cope with difficult situations. (http://bsris.swu.ac.th/iprc/6th/12.pdf) #iopsychbutler