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ITIL® Intermediate Service Offerings and Agreements (SOA) complete examination package ITIL 2011 Service Offerings & Agreements Complete Examination Package: 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL® Intermediate Service Design SD Complete Examination Package ITIL 2011 Service Design - Complete Examination package: 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL® Intermediate Planning, Protection and Optimization (PPO) complete examination package: ITIL 2011 Planning, Protection & Optimization Complete Examination Package 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL 2011 OSA Complete Examination Package PDF Textbook for OSA 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free exam concierge Service + Free 60 Day enrollment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL® Intermediate Release, Control and Validation (RCV) Complete Examination Package 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher + Free 60 Day enrolment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL 2011 MALC complete examination Package: PDF Textbook 45 days access to elearning 45 days access to online exam preparation program Prepaid Exam Voucher. + Free exam concierge Service + Free 60 Day enrollment extensions to both eLearning and exam prep courses + Free advanced trainer support

ITIL Service Manager to ITIL Expert Shortcut Option 2 (SS) ITIL 2011 Foundation Complete Certification Kit ITIL 2011 Intermediate Service Strategy eLearning program ITIL 2011 Managing Across the Lifecycle Complete Certification Kit Your package also includes exam preparation programs for each course as well as exam vouchers for all 3 exams.