Charles Carson played by the great Jim Carter ist the head of the staff and butler at Downton. Carson is a man who takes his job seriously. He is very strict about the standards at Downton, and gets really upset whenever they are disrupted or breached by his coworkers. However, he does have a deep respect and admiration for the Crawley family. Mrs. Hughes accuses him of worshiping them. Despite his stern exterior, he shows almost fatherly concern for his coworkers.