Charles Carson played by the great Jim Carter ist the head of the staff and butler at Downton. Carson is a man who takes his job seriously. He is very strict about the standards at Downton, and gets really upset whenever they are disrupted or breached by his coworkers. However, he does have a deep respect and admiration for the Crawley family. Mrs. Hughes accuses him of worshiping them. Despite his stern exterior, he shows almost fatherly concern for his coworkers.
The crumdrugoney butler Carson is played by the actually lovable and hilarious Jim Carter, who you may not have known is married to Imelda Staunton, a.k.a. Dolores Umbridge (!!!) - 23 Fun Facts About The Cast of 'Downton Abbey'