Paradigmawechsel im Bankensektor. #Banken haben bisher nicht verstanden, wie sie mit neuen Technologien neue Märkte erschließen und Vertrauen zurück gewinnen können. Sie verschlafen den Paradigmenwechsel. Sind #Kreditinstitute bereit nicht nur ihre Kommunikation zu verändern, sondern auch die Art wie künftig Produkte entwickelt, angeboten und “produziert” werden? -> FAZIT: Informationsasymmetrien müssen beseitigen werden und die #Kommunikationsstrategien dem Paradigmawechsel angepasst…
With rapid shifts in consumer behavior and the contextualization of banking, the concept of the 'bank' as a place is starting to be challenged. In this brief video Brett King, author of the new bestseller BANK 3.0, discusses how the split between the traditional banking system and the way consumers will access bank products and services will become increasingly evident in the short-term.
Video: The Future of Bank Branches Retail banking is evolving at an accelerated pace. Globally, banks are facing disruptions from multiple directions. Business and economic realities have forced banks to shut down some of their branches. Digital technologies are also bringing a significant shift in consumer banking behavior. Do brick-and-mortar branches have a role to play in the future of retail banking? If so, what does the future bank branch look like? #digitalbanking #banks #banking
#Banking goes Social! People nowadays switch their bank accounts from one bank to another, just as they would upgrade their phones. Resultantly, customer loyalty is hard to retain. The generation today thrives on speed, and thanks to the internet, visits to the bank are reducing and so are the human interactions between customers and bank managers. As a consequence, mobile banking is the new salient feature that is inconspicuously emerging in the world of financial services.