Pura vida. We have invested in an employee game room at CCC. I wanted to share with all business owners and happy employees what can be done in an office environment to raise morale: Telemarketers and customer service agents may burn out after a period of time. That is a fact. CCC has dropped the standard attrition rate dramatically. In addition, the attendance rate has remained at a relative high for industry call center standards just from the implementation of the game room.