Professional Customer Service - Call Centre Government Resumes: Public Service Resumes
If you are a new Australian, a recent graduate or a professional with years of experience, it has become increasingly difficult to secure a customer service or call centre role. Most advertisements in this field receive scores of applications for the selection panel to wade through. Can you put yourself in their shoes? If you saw a mediocre cover letter, resume or key selection criteria responses, you can see how easily your submission would be thrust aside.
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