There are certain things you DON’T need to spend precious resources on when starting a new business. As business owners we focus on what everyone will be thinking and that we need to give a good impression, so I decided to compile a list of expenses you will not need to invest in when starting out.  You DON’T need to impress everyone, not your family or your friends, however you do need to WOW your potential customers.

There are certain things you DON’T need to spend precious resources on when starting a new business. As business owners we focus on what everyone will be thinking and that we need to give a good impression, so I decided to compile a list of expenses you will not need to invest in when starting out. You DON’T need to impress everyone, not your family or your friends, however you do need to WOW your potential customers.

Need to boost Facebook engagement? Here are 7 simple ideas to inject into your Facebook business page to increase and continue engagement with your liker's.

Need to boost Facebook engagement? Here are 7 simple ideas to inject into your Facebook business page to increase and continue engagement with your liker's.

You've heard so many people talking about setting up and sending out a newsletter for their business. What's all the fuss about? Let's find out why together

You've heard so many people talking about setting up and sending out a newsletter for their business. What's all the fuss about? Let's find out why together

The C-Word!! Communication, We all do it, some a lot better than others!!   When you own your own business it is imperritive you communicate in a clear concise way, making sure your message is not only delivered, but also understood in the way you intended it to be.   If someone misunderstands you during a business communication, deals and negotiations could come to a standstill or cancelled altogether, Clients expectations differ from yours and employees could deliver a wrong pitch.

The C-Word!! Communication, We all do it, some a lot better than others!! When you own your own business it is imperritive you communicate in a clear concise way, making sure your message is not only delivered, but also understood in the way you intended it to be. If someone misunderstands you during a business communication, deals and negotiations could come to a standstill or cancelled altogether, Clients expectations differ from yours and employees could deliver a wrong pitch.

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You’re probably wondering what the heck I mean when I say ‘Relationship Marketing’ aren’t you? So let’s get into learning the ‘What’, ‘Why’ and the ‘How’ of relationship marketing.  Relationship Marketing Definition: Marketing activities that are aimed at building, developing and managing trusting and long-term relationships with customers rather than focusing on sales transactions.

You’re probably wondering what the heck I mean when I say ‘Relationship Marketing’ aren’t you? So let’s get into learning the ‘What’, ‘Why’ and the ‘How’ of relationship marketing. Relationship Marketing Definition: Marketing activities that are aimed at building, developing and managing trusting and long-term relationships with customers rather than focusing on sales transactions.

Business Pages,Blog Images,Kitty,Need To,Engagement,Simple,Facebook

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With about 70 days until Christmas, is your business prepared for Christmas and the holiday season?  I don’t know about anyone else, but for me the last nine months have flown past me in a blink of an eye! Maybe cause I’m getting old, I don’t know…..  In my first business, when I made handmade goats milk soaps, preparation for the Christmas rush  started in September! Why so early you ask? That’s simple, handmade soaps take a minimum of six weeks to cure before the pH levels balance out and…

With about 70 days until Christmas, is your business prepared for Christmas and the holiday season? I don’t know about anyone else, but for me the last nine months have flown past me in a blink of an eye! Maybe cause I’m getting old, I don’t know….. In my first business, when I made handmade goats milk soaps, preparation for the Christmas rush started in September! Why so early you ask? That’s simple, handmade soaps take a minimum of six weeks to cure before the pH levels balance out and…

I remember something the celebrant said during our eldest son’s naming ceremony ‘It takes a village to raise a child’ and it’s the same with running a business.  Sure you can do everything yourself, except have a life and soon experience the joys of burnout!  Outsourcing isn’t a dirty word, so ditch the guilt! I am here today to tell you that you don’t need to do everything yourself nor should you.

I remember something the celebrant said during our eldest son’s naming ceremony ‘It takes a village to raise a child’ and it’s the same with running a business. Sure you can do everything yourself, except have a life and soon experience the joys of burnout! Outsourcing isn’t a dirty word, so ditch the guilt! I am here today to tell you that you don’t need to do everything yourself nor should you.


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How many do you have? Come on, it’s only a number don’t be shy. How many? We are all members of so many different Facebook groups, and Yes it’s ok to feel overwhelmed by them all. Do you know roughly how many groups you are apart of on Facebook right now without checking? Me either….. Stand by for my number…… 140!!! Wow  READ MORE.....

How many do you have? Come on, it’s only a number don’t be shy. How many? We are all members of so many different Facebook groups, and Yes it’s ok to feel overwhelmed by them all. Do you know roughly how many groups you are apart of on Facebook right now without checking? Me either….. Stand by for my number…… 140!!! Wow READ MORE.....

It’s Monday morning, you are mentally preparing yourself for the biggest of all days as your ‘to do list’ is MASSIVE. You’re all set, totally ready to kick butt on that list and then one of your babies comes to you not feeling well. Yep you are running a business with a sick child in tow.  We have the toughest jobs in the world, yes I did say JOBS – plural!  Not only are you a small business owner dealing with customers and staff on a daily basis....  READ MORE ....

It’s Monday morning, you are mentally preparing yourself for the biggest of all days as your ‘to do list’ is MASSIVE. You’re all set, totally ready to kick butt on that list and then one of your babies comes to you not feeling well. Yep you are running a business with a sick child in tow. We have the toughest jobs in the world, yes I did say JOBS – plural! Not only are you a small business owner dealing with customers and staff on a daily basis.... READ MORE ....

The first is always the hardest, and it’s true. Last week I found out just how hard a client breakup really is.  I never thought it would happen, which means I wasn’t prepared for it to happen and didn’t have any systems or procedures in place to prevent it from happening in the first place.  Can you guess what I’m talking about? I’m talking about a client breakup, within seconds of answering a phone call. No notice given. No warning. No prior problems or issues. Nothing.

The first is always the hardest, and it’s true. Last week I found out just how hard a client breakup really is. I never thought it would happen, which means I wasn’t prepared for it to happen and didn’t have any systems or procedures in place to prevent it from happening in the first place. Can you guess what I’m talking about? I’m talking about a client breakup, within seconds of answering a phone call. No notice given. No warning. No prior problems or issues. Nothing.

Clients are the most valuable asset of a company and several studies have shown that it costs much more to acquire a new customer than to retain an existing one.

Clients are the most valuable asset of a company and several studies have shown that it costs much more to acquire a new customer than to retain an existing one.

It is vital for businesses to collect quality feedback from customers in order to improve their satisfaction level and service experience.

It is vital for businesses to collect quality feedback from customers in order to improve their satisfaction level and service experience.

11 دلیل برای اینکه چرا فریلنسینگ بهتر از شغل دفتری است؟

11 دلیل برای اینکه چرا فریلنسینگ بهتر از شغل دفتری است؟

In the recent past, online booking and ticket reservation systems have experienced exponential growth across various industries. #CustomerExperience

In the recent past, online booking and ticket reservation systems have experienced exponential growth across various industries. #CustomerExperience

Offering excellent customer care before and after the purchase process is one major factor that will help in retaining more customers.

Offering excellent customer care before and after the purchase process is one major factor that will help in retaining more customers.

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