How to launch a social media command centre...without the centre. This is a great primer on what to focus on when setting up customer care in social media.

How to launch a social media command centre...without the centre. This is a great primer on what to focus on when setting up customer care in social media.

An exciting new feature at this year's CeBIT Australia is the Social Media Command Centre (SMCC). Community managers stationed at the SMCC will be listening to social buzz and responding in real time to questions from CeBIT attendees. The SMCC will have real-time dashboards showing the latest trending topics from CeBIT Australia 2013 and the most mentioned brands and speakers from the more than 32,000 registered attendees at the conference.

An exciting new feature at this year's CeBIT Australia is the Social Media Command Centre (SMCC). Community managers stationed at the SMCC will be listening to social buzz and responding in real time to questions from CeBIT attendees. The SMCC will have real-time dashboards showing the latest trending topics from CeBIT Australia 2013 and the most mentioned brands and speakers from the more than 32,000 registered attendees at the conference.

Networking for networking: how Cisco uses social media marketing

Networking for networking: how Cisco uses social media marketing

Social media interaction inspired by consumer companies generates high returns, claims Cisco

Pinterest
Search